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Privacy Policy

GrowCOD Privacy Policy

Last Updated: January 25, 2026

This Privacy Policy (“Policy”) explains the information collection, use, and sharing practices of GrowCOD (“we,” “us,” “our”).

Unless otherwise stated, this Policy applies to your use of our website, applications, and services (collectively, the “Service”).

By using GrowCOD, you acknowledge that your information will be collected, used, and disclosed as described in this Policy. If you do not agree, please do not use the Service.

Our Principles

GrowCOD has designed this Policy in accordance with the following principles:

  1. Privacy policies should be clear, human-readable, and easily accessible.

  2. Data collection, storage, and processing should be simplified and secured.

  3. Data practices should meet reasonable user expectations.

Information We Collect

We collect information in multiple ways: directly from you, automatically through your use of the Service, and from third parties.

Information You Provide Directly

We collect information you provide when you:

  • Install or register the App

  • Contact customer support

  • Subscribe to newsletters or services

  • Use any features of the Service

This may include your name, email, phone number, business name, billing information, mailing address, and geographic location.

Information Collected Automatically

We may automatically collect:

  • Device information (IP address, device type, browser, operating system, country/city, unique device identifiers)

  • Usage information (pages viewed, clicks, navigation paths, time spent, frequency of use, error logs)

  • Analytics and performance metrics

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Recognize your device

  • Store preferences

  • Analyze usage

  • Deliver personalized content

  • Improve security and fraud prevention

You can control cookies through your browser settings. Disabling cookies may affect certain features.

Information from Third Parties

We may receive information from:

  • Public sources

  • Social media platforms

  • Marketing or analytics providers

  • Payment processors and e-commerce platforms

This information may include contact details, demographic data, and information for fraud prevention.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Service

  • Respond to inquiries and provide support

  • Communicate updates, alerts, and promotional messages

  • Conduct research, analytics, and reporting

  • Ensure legal compliance and security

  • Enforce our Terms of Service

We may combine information from multiple sources for the above purposes.

De-identified and Aggregated Data

We may use anonymized or aggregated data for research, marketing, and analytics purposes.

Disclosure of Information

We may share information with:

Service Providers

Third parties performing services on our behalf (e.g., hosting, analytics, customer support, payment processing).

Legal Compliance and Protection

We may disclose information to comply with laws, legal processes, or to protect our rights, property, users, and public safety.

Business Transfers

In connection with mergers, acquisitions, or asset sales, customer information may be transferred as part of business assets.

Affiliated Companies

We may share information with current or future affiliates.

Consent

We may disclose information with your consent.

Aggregate/De-identified Information

We may share anonymized or aggregated data with partners and advertisers.

We do not sell personal data.

Legal Basis for Processing Personal Data

Depending on applicable law, we rely on:

  • Contractual necessity

  • Legitimate interests (customer service, marketing, security, analytics)

  • Legal compliance

  • Consent

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete personal data

  • Restrict or object to processing

  • Withdraw consent

To exercise your rights, contact us at support@growcod.com.

International Transfers

Your data may be transferred to countries outside your residence. We ensure adequate safeguards and compliance with data protection laws.

Security Measures

We implement technical, physical, and organizational safeguards to protect data. No transmission is completely secure; absolute security cannot be guaranteed.

Data Retention

We retain personal information only as long as necessary for:

  • Service provision

  • Legal compliance

  • Business continuity

COD form data is temporary and is only used for delivery purposes.

Third-Party Services

GrowCOD may use third-party services (e.g., Google Analytics, Shopify integrations). These third parties have their own privacy policies.

Information Collected Through the App

When creating a COD form, GrowCOD collects:

  • Customer name

  • Address

  • Phone number

Purpose of Use

Data is used solely for generating the COD form and delivery processing.

Disclosure

Data may be accessed by:

  • Delivery service personnel

  • Package recipients

  • Other necessary delivery partners

Data Storage

GrowCOD does not store COD form data permanently; it is transmitted only for delivery.

User Responsibility

By using the App, you acknowledge third-party access to COD information and agree to use it only as required for delivery.

Limitation of Liability

GrowCOD is not responsible for misuse of data by third parties involved in delivery.

Google Integrations

If enabled, GrowCOD may access Google Sheets or Google Drive to sync orders. Data is used exclusively for app functionality.

Changes to This Privacy Policy

We may update this Policy from time to time. Changes will be posted on this page with a revised last updated date.

Contact Us

For questions about this Privacy Policy or data practices:

📧 support@growcod.com