About Us

Our Story

Founded in 2023, GrowCOD emerged from a simple observation: Cash on Delivery (COD) was being underserved in the Shopify ecosystem. While digital payments received continuous innovation, COD—the preferred payment method for millions of shoppers worldwide—remained stuck with outdated, clunky solutions.

As former Shopify merchants ourselves, we experienced firsthand the challenges:

  • High COD abandonment rates

  • Missed upsell opportunities

  • Fraudulent COD orders

  • Manual order management headaches

We asked ourselves: “What if COD could be as seamless and profitable as digital payments?”

That question became our mission. Today, GrowCOD is the leading 1-Click COD solution for Shopify, helping thousands of merchants transform their cash-on-delivery process from a liability into a revenue powerhouse.

Our Mission

To make COD the most profitable and frictionless payment method for Shopify merchants.

We believe every merchant deserves:

  • Instant COD conversions with 1-click forms

  • Smart revenue growth through intelligent upsells

  • Complete peace of mind with advanced fraud protection

  • Seamless integration with their existing workflow

Our Vision

We envision a world where:

  • No COD order is ever abandoned due to complex forms

  • Every COD customer receives personalized offers that enhance their purchase

  • Merchants have complete confidence in their COD operations

  • COD becomes a competitive advantage, not a logistical challenge

Our Values

1. Merchant Success First

We measure our success by your success. Every feature, update, and support interaction is designed with one goal: helping you grow your business.

2. Innovation in Simplicity

We believe the most powerful solutions are also the simplest. We transform complex COD challenges into elegant, easy-to-use tools.

3. Data-Driven Decisions

From fraud prevention to upsell optimization, every feature is backed by data and real merchant results.

4. Integrity Above All

We’re transparent about what our app can—and cannot—do. We provide honest insights and realistic expectations.

5. Global Perspective

We serve merchants from Dubai to Delhi, New York to Nairobi. Our solutions work across borders, currencies, and cultures.

The GrowCOD Difference

What Sets Us Apart

We’re Not Just Another COD App
While others treat COD as an afterthought, we’ve built our entire company around perfecting the COD experience.

Merchant-Led Development
Every feature in GrowCOD is inspired by real merchant challenges. Our roadmap is shaped by your feedback and needs.

Proven Results
Our merchants typically see:

  • 35%+ increase in COD conversion rates

  • 42%+ higher average order values

  • 67% reduction in fraudulent COD orders

Continuous Innovation
We don’t just maintain our app—we constantly innovate. From AI-powered upsells to predictive fraud detection, we’re always pushing forward.

Our Team

GrowCOD was founded by e-commerce veterans who understand both sides of the equation:

The Merchant Perspective
Our founders have collectively run Shopify stores generating millions in revenue. We’ve experienced the pain points firsthand.

The Technical Expertise
With backgrounds in SaaS development, data science, and e-commerce platforms, we’ve built the technical foundation to scale with your business.

The Support Philosophy
We believe support should be proactive, not reactive. Our team is trained not just to solve problems, but to anticipate them.

Our Commitment to You

Quality You Can Trust

  • 99.5% Uptime Guarantee – Your COD forms are always available

  • Regular Security Audits – Your data is protected with enterprise-grade security

  • Continuous Updates – We release improvements bi-weekly

Support That Actually Helps

  • 24/7 Technical Support – Real humans, not chatbots

  • Dedicated Onboarding – We help you get started right

  • Proactive Guidance – We alert you to opportunities and issues

Fair and Transparent Pricing

  • No Hidden Fees – What you see is what you pay

  • Free 14-Day Trial – Test everything with no risk

  • Cancel Anytime – No long-term contracts

Our Impact

By the Numbers

  • 5,000+ Shopify merchants trust GrowCOD

  • $150M+ in COD orders processed

  • 42 countries served worldwide

  • 4.9/5 average merchant rating

Success Stories

From small startups to established brands, merchants across industries have transformed their COD operations with GrowCOD:

  • Fashion retailers increasing AOV by 45%

  • Electronics stores reducing COD fraud by 70%

  • Home goods brands cutting abandonment by 55%

Our Partners & Integrations

We believe in playing well with others. GrowCOD seamlessly integrates with:

  • Shopify and Shopify Plus

  • Marketing platforms (Facebook, TikTok, Google, Pinterest, Snapchat)

  • Analytics tools (Google Analytics, custom dashboards)

  • Workflow automations (Zapier, Google Sheets)

Looking Ahead

Our Roadmap

  • AI-Powered Personalization – Dynamic upsells based on individual customer behavior

  • Advanced Analytics Suite – Deeper insights into your COD performance

  • Global Payment Methods – Expanding beyond traditional COD

  • Sustainability Initiatives – Reducing the environmental impact of COD operations

Join Our Journey

We’re just getting started. As e-commerce evolves, so will GrowCOD. We’re committed to being your trusted partner for all things COD, today and in the future.

Get in Touch

We’d Love to Hear From You
Whether you have questions, feedback, or just want to chat about COD optimization, we’re here.